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Terms and Conditions
Best Value Guarantee Terms
What is the Best Value Guarantee?
The Best Value Guarantee ensures that the price paid when combining our already low prices with the redemption of any loyalty currency (where applicable) will be better than the lowest publicly available market price of any other qualified seller. If at the time of Your purchase or within 24 hours after Your purchase our combined value is not better than the lowest publicly available market price of any other qualified seller, We will match the qualified seller’s lowest market price and credit Your account 110% of the price difference in the form of Rewards Credits. Such guarantee is subject to these Best Value Guarantee Terms.
You must have paid for your reservation in full and received a valid confirmation number from us in order to report a lower price claim. You must contact us within 24 hours after Your purchase or booking with us to make a claim under the Best Value Guarantee (“Claim”). The lower price must be available for purchase at the time You contact us, as determined solely by our customer service representatives. All qualifying purchases or bookings must be made using a valid credit card with a United States billing address.
The lower price must be for an identical product or booking as determined in our sole discretion. All product or booking details must exactly match the details of the product You purchased or booked through Us, for example the specific carrier or provider (including class of service), the specific hotel (including room type), the specific rental car company and vehicle class, the applicable refund policy, the dates and times of travel or service, the specific routings (for example, same stopovers), the specific merchandise, wine, golf, box office or other lifestyle product, and other purchase or booking details including cancellation policies.
Best Value Guarantee Terms & Conditions
Special Conditions for Certain Products
Travel Product Terms and Conditions
Subject to all Best Value Guarantee Terms and Conditions herein, the Best Value Guarantee is not available for bookings on websites where the specific carrier, property, rental car company, itinerary or similar booking details are unknown until after the purchase.