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Dear Test Test,

Thank you for booking with us. Please find your reservation details below.

Hotel

Accommodation Location View Map & Directions
Nile Plaza Hostel
Abd El-Khalik Tharwat, 38
Cairo, Cairo 11511
Egypt
Check-in Time @ 13:00
Check-out Time @ 12:30

Reservation Information

Reservation #2528235
Reservation Placed on 05/02/2020 14:18:09 PST
** A valid government issued photo identification will be required at check-in. **
** A credit card is required at check-in for a security deposit. **

Accommodations:	Nile Plaza Hostel
Arrival Date:	Saturday, December 05, 2020
Departure Date:	Sunday, December 06, 2020
Room Type:	Guest Room
Adults:	2
Children:	0

After Hours Reservation Support Hotline

Hours of Operation (subject to change based on season): Mon-Fri: 9am - 9pm EST Sat-Sun: 9am - 5pm EST
Office Phone: 1-800-756-641

*** After Hours Reservations Hotline: (858) 999-8206 (MX Toll Free 800-681-5365, AU Toll Free 1-800-146-417, UK Toll Free 0-800-069-8735, JPN Toll Free 0800-222-1195) ***

General Information

Guest Information
Guest First Name: Test
Guest Last Name: Test
Email: test123@sor.com
Phone: 9498811235
1234 Parkway
Carlsbad, Ca 92008
US

Customer Service
Travel Megastore
Phone: 1-800-756-641
PO Box 3065 Westfield TC
Helensvale, Queensland 4212
Australia

Terms and Conditions

Hotel Terms and Conditions

This property may have residency or nationality requirements that could prevent check-in or payment of additional fees. Please review all terms and conditions for more information.

Taxes and Fees Breakdown

Here is a breakdown of the taxes and fees that apply to your reservation. Note that charges are per night, per room.

Sales tax: 1.65

Service charge (taxable): 0.61

City tax: 0.06

* Generally, hotel check-in times begin after 14:00 hours (2:00pm local time), and the latest check-out time on date of departure is 12:00 hours (12:00pm local time) but may vary depending on accommodations.

* Must have two forms of identification at time of check-in. A valid driver's license, Military ID or Passport and a major credit card for security deposit. Security deposit may vary.

*Although bed types may be specified at the time of booking, Megastore cannot guarantee that rooms with the indicated bed type will be available at check-in. Megastore will make every effort to confirm this, however, available bed types are at the discretion of the property.

* During periods of high occupancy, it is possible that a room may not be available upon arrival. Rooms will be made available for check-in as soon as possible. Luggage storage is available for early arrivals depending on availability and accommodations.

* The accommodations shall provide guests with complete access and use of the hotel's services, amenities and recreational facilities except any services, amenities and facilities that require additional charges or fees.

* The hotel reserves the right to refuse check-in to any party arriving at a hotel with more than the maximum number of guests allowed for the specific reserved room types.

* In the event Megastore is informed by the hotel/ resort developer that your selected travel dates are unavailable, Megastore reserves the right to offer substitute accommodations of equal or greater value if available or you will receive a full refund for the total monies paid to Megastore excluding additional fees incurred for previous reservation modifications.

* By proceeding with this reservation, you agree to all terms and conditions, which include the Cancellation and Re-scheduling Policy and all terms and conditions contained in the Megastore User Agreement.

* You agree to pay the cost of your reservation. If you do not pay this debt and it is collected through the use of a collection agency, an attorney, or through other legal proceedings, you agree to pay all reasonable costs or fees, including attorney fees and court costs, incurred in connection with such collection effort.

* All Travelers, including children must have current and valid personal and family documentation, such as passports, visas or national identifying documents, as required for the applicable destination of your vacation.

* Travelers luggage and belongings must be clearly labeled with name and destination address. Travelers are solely responsible for their belongings at all times during the vacation. All luggage and personal belongings are carried at Traveler's own risk.

* Customers should review and comply with any additional requirements referenced on any tickets or related documentation during the vacation. The Traveler must make any claims for the loss or damage of luggage or personal belongings directly with the applicable resort or travel service company.

* All purchased services are specified in the reservation confirmation, with the exception of those accommodation providers for which the inclusion of other services is specifically indicated. The price may not include extra accommodations charges or fees, service fees, handling fees, destinations surcharges, duties and taxes or incidentals, such as, but not limited to, telephone calls, insurance, laundry service, minibar, parking, etc. which is the responsibility of the Traveler shall be paid directly by the Traveler to the accommodations or service provider. Some countries have a local tax known as "stay tax" or "tourist tax" (eco-tax) which must be paid directly at the establishment and/or the country airport by the Traveler. The Russian tourist tax must be paid directly by the Traveler at the first hotel the Traveler stays at in the country.

* Travelers must make special requests at the time the reservation is placed regarding additional requirements for children such as a crib or child care. Availability of specially requested items is subject to availability and at the discretion of the accommodating property.

* Most accommodation providers will treat a reservation with three people as a double room with an extra bed, which additional costs may apply. Any additional fees must be paid by the Traveler directly to the accommodations unless specifically designated in the reservation confirmation and paid for prior to arrival.

* No Refunds will be given for No Shows, Unused Nights, or Early Checkouts.

* Megastore is not responsible for any acts and/or omissions of accommodations, their employees, agents, or representatives. All certificates and other travel documents for services issues by Megastore are subject to the terms and conditions specified by the supplier and the laws of the countries in which the services are supplied. Megastore its agents, officers and/or suppliers of services pursuant to, or in connection with these itineraries, does not assume any liability whatsoever for any injury, damage, death, loss, accident or delay to person or property due to an act of negligence or default of others, including any hotel, carrier, restaurant, company or person rendering any of the services included in the tour, or by act of God. Further, no responsibilities are accepted for any damage or delay due to sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather or other causes beyond Megastore control. No responsibility is accepted for any additional expense, omissions, delays, re-routing or acts of any government or authority.

*Megastore does not guarantee the accuracy of, and disclaim all liability for any errors or inaccuracies relating to the information or descriptions of any travel service or product offer displayed on this Website (including, without limitation, pricing, photos, amenities, product descriptions, inclusions, terms and conditions, and similar) In the event that an offer is listed at an incorrect price or with incorrect information, including hotel name or location, we reserve the right to update pricing at any time, before or after a reservation is booked, without liability, including direct or indirect losses to customer as a result. In such event, we will offer the opportunity to keep reservation at the corrected pricing, or cancel the reservation without penalties or fees.

* Travel suppliers may change their rates at any time without notice and at their sole discretion. The total paid for a reservation may vary from the cost in effect at the time of actual use of the travel service

Chargeback Policy

By making a booking on the Megastore online payment platform, you agree to the Terms and Conditions, Cancellation Policy and our Privacy Policy, along with this Chargeback Policy.

Chargebacks occur when your credit card provider requests that Megastore returns monies on a transaction which you dispute or claim is fraudulent.

Megastore recognizes that chargebacks can happen for a variety of valid reasons. However, if you make a credit card payment through Megastore in respect of a booking, and you later dispute this legitimate charge by raising a chargeback without merit (in our sole discretion), whether fraudulently or otherwise, we may take steps to recover any charges resulting from such an unmerited chargeback from you directly. Unmerited chargebacks include but are not limited to: disputing a charge made in accordance with the Cancellation policy; disputing a charge made in respect of the rental in which you fail to make reasonable efforts to work with the Megastore or rental provider to resolve any issues; or requesting a chargeback without a legitimate reason and/or failing to provide any supporting information in respect of the chargeback to allow those parties from which the chargeback is requested to assess the basis of the chargeback request.

Megastore takes a zero tolerance approach to chargeback fraud. Furthermore, in the event of any unmerited chargeback requests, we reserve the right to recover monies by any legitimate means available to us, including using a third-party debt collection agency, or any other lawful means to recover funds successfully charged back to you in such circumstances.

Cancellation Policy

Hotel Cancellation Policy

Any cancellation received within 1 day prior to the arrival date will incur the first night's charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night's charge (Hotel policy). Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night's charge (Hotel policy).

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