To change or cancel one of your existing reservations, click on the View Reservations link. From there, you will be able to see all of your current and past reservations. If the reservation has not yet occurred, you will have the opportunity to click Cancel or View in order to update any information. If you would like to contact our Concierge department with a specific question about your reservation, please click on Messages next to the appropriate reservation. Please note that if a reservation has already occurred, you will not see the Cancel link.

When you are ready to book your travel arrangements, you can browse any of the sections of your membership to access all of the amazing benefits. If you need further assistance, you can chat live with a representative and we will assist you in planning your perfect travel experience.

You can search for and book your airfare for everyone traveling in your group directly through the Flights section of your membership. During the booking process, you will have the ability to browse by class (i.e. first class, business, economy, etc.), select your seat preference (aisle or window), and even have your flight count towards any applicable frequent flyer programs! Once you have placed your reservation, you will be sent information on how to check-in for your flight and select your specific seats.

For assistance with your membership, click here to send us a message. You can also chat live with a representative, and we will assist you in planning your perfect travel experience.

For assistance with your membership, click here to send us a message. You can also chat live with a representative for immediate assistance.

To change your preferred language and/or preferred currency, click on the culture drop down in the top right-hand corner of the upper navigation. Once you've selected your preferred language and/or preferred currency, simply click on the Apply button to save it to your preferences.

We’re continuously improving our other language features of the website. While many of our features are available in other languages, there are some features and communication which are not available in your preferred language. If you experience an issue that you are not able to troubleshoot, please contact our Concierge team.